Mailpiece production and mailing processes are essentially manufacturing processes, and regardless of the quality assurance procedures you have in place, it is almost inevitable that some pieces need to get removed from the mailing. Perhaps some of the mailpieces get damaged during processing, or you may run out of some of the mailpiece components before the job is finished. There are lots of words to describe these pieces…pulls, deletes, mutes, rejects, spoils, shorts…sound familiar? Whatever you call them, these are pieces that get pulled from your mailings.
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