Get Off the Treadmill

Do you ever end some work days feeling like you have traveled the same steps, over and over and over, and not really gotten anywhere? We’re not talking about footsteps here, but process steps. Performing the same mind-numbing processing steps, one after another. As in the physical fitness world, walking those same steps repeatedly can really wear you out, but in your mailing operation, that does not improve your fitness. In that case, the total opposite is true: the fewer process steps you perform, the more productive you are – and this is especially true for routine, redundant tasks. Reducing the amount of these tedious, repetitive tasks is the key to freeing your time for more valuable efforts. Alright, so how does this apply to your mailing operation?

Read more: http://www.windowbook.com/Learning/Postal-Concierge-E-tips

Accessing Your Mailer Scorecard

With all the talk about the upcoming assessments that the United States Postal Service® (USPS®) is planning to begin in November 2016 (based on October data), we are strongly encouraging mailers to review their Mailer Scorecard data frequently. So, what if you have never accessed your Mailer Scorecard data before? Don’t feel badly, you are not alone! Today’s e-Tip is a primer on how to access your Mailer Scorecard so that you can be analyzing your mailing performance and taking corrective action before those assessments kick in.

Read more: http://www.windowbook.com/Learning/Postal-Concierge-E-tips

Electronic submissions with shortage or spoilage

Mailpiece production and mailing processes are essentially manufacturing processes, and regardless of the quality assurance procedures you have in place, it is almost inevitable that some pieces need to get removed from the mailing. Perhaps some of the mailpieces get damaged during processing, or you may run out of some of the mailpiece components before the job is finished. There are lots of words to describe these pieces…pulls, deletes, mutes, rejects, spoils, shorts…sound familiar? Whatever you call them, these are pieces that get pulled from your mailings.

Read more: http://www.windowbook.com/Learning/Postal-Concierge-E-tips

Preparing For Postage Assessments

By now you are likely well aware that starting in November 2016 the United States Postal Service® (USPS®) plans to implement assessments (based on October 2016 data) for non-compliance with the requirements for a number of USPS initiatives such as Intelligent Mail® Full-Service, eInduction, Seamless Acceptance and more. November is not all that far away, so it is a good idea for you to become familiar with what these assessments involve, how they will work, and what you can do to try to minimize any potential assessments.

What mailings are evaluated?

There are four areas of USPS validation that will be impacted by the implementation of these postage assessments:
Intelligent Mail Full-Service

– Move Update
– eInduction
– Seamless Acceptance

Read more: http://www.windowbook.com/Learning/Postal-Concierge-E-tips

MIDs, CRIDs and NPAs

Doesn’t it seem like we need a glossary to keep track of all the United States Postal Service® (USPS®) abbreviations and acronyms? Just when you think you are up to speed on all the acronyms, new ones appear. This week’s topic is not about any new acronyms, but it is about some really, really critical ones – especially with the postage assessments being implemented coming up in October.

Read more: http://www.windowbook.com/Learning/Postal-Concierge-E-tips

Counting The Steps

You’ve probably heard the advice from fitness experts: count the steps you walk during the course of a day; the more steps you take, the better your fitness level will be. In fact, these experts encourage people to add steps to their daily routine in order to help increase fitness levels. This is definitely sound advice for your physical fitness, but what about the steps you take in your daily work processes? We’re not talking about footsteps here, but process steps. In that case, the total opposite is true: the fewer process steps you perform, the more productive you are – and this is especially true for routine, redundant tasks. We often hear from mailers who say that they only use electronic documentation (eDoc) for Full-Service mailings, and that they use hard copy for everything else because eDoc is not required. At first blush that may make sense, but the reality is that going back and forth between eDoc and hard copy is actually creating extra steps.

Read more: http://www.windowbook.com/Learning/Postal-Concierge-E-tips

PostalOne! Contingency Plan Due to Hurricane Sandy

Attention PostalOne!® Mailers and Users

Hurricane Sandy is expected to hit the East Coast on Monday, October 29, 2012.  There may be major flooding, high winds and power outages throughout the East Coast.  If PostalOne!® is unavailable in hurricane impacted areas, or mailers are unable to produce their mailing documentation, the BMEUs, DMUs and Post Offices will operate under the PostalOne!® Contingency Plan. 

This plan will allow mailings to continue to be accepted with as little impact to mailer as possible and ensure all fees and postage is collect during this period.

Below is a brief summary of the PostalOne! Contingency Plan:

  • Acceptance units will move to a manual process when necessary to record all mailings presented  if the PostalOne!®  system is unavailable.
  • A Record of Mailings log will be created for each permit holder that presents a mailing if the PostalOne!® system is unavailable.
  • Each mailing accepted will be recorded on the Record of Mailings log .
  • Each postage statement, will be retained with, and numerically assigned to, the Records of Mailing Log.
  • Mailers who normally submit their postage statements electronically, either through the Postal Wizard or through Mail.dat or Mail.XML,  may submit hardcopy postage statements or provide a hardcopy Daily Log of Mailings (if you need a copy, please call me at 617-395-4569 or email at wvingelis@windowbook.com)  or facsimile. 
  • If a mailer is unable to upload files and PostalOne! is operational, the Full-service discount will be allowed pending outcome of problem.
  • Mailers will need to submit their Full-Service electronic documentation once the systems are restored.

Mailers who are entering Plant Verified Drop Shipment (PVDS) mailings and cannot reach the intended destinating facility may deposit the mailings at the nearest open Postal facility that can accommodate the mailing(s).  Mailers will be required to submit the appropriate PS Form 8125 with the mailing to show postage has been paid.

If you have any questions please call the PostalOne! Help Desk at 800-522-9085. You can also call Window Book at 1-800-524-0380.

IMb Services Update from the DMM Advisory

“Reaping the Benefits of Intelligent Mail®,” the next Postal Service™ webinar designed to assist mailers in transitioning from the POSTNET™ barcode to the Intelligent Mail barcode, will take place on August 30, 2012, at 1 p.m. EDT.

This webinar will cover Service Type IDs (STIDs) and how they can help you keep your address lists up to date, as well as various Full-Service feedback reports and where you can find them.

To join the online event:

1.      Click here. Or copy and paste the following link to a browser: https://usps.webex.com/usps/onstage/g.php?t=a&d=994338681

2.      Click “Join Now.”   (This event does not require a password.)

To join the teleconference only:

Dial toll-free call-in number (US/Canada) 1-877-668-4493; use event number 994 338 681.

 

 The Domestic Mail Manual (DMM®) is available on Postal Explorer (pe.usps.com). To subscribe to the DMM Advisory, send an e-mail to dmmadvisory@usps.com. Simply indicate “subscribe” in the subject line.

PRC Approved – The USPS Holiday Mobile Shopping Promotion

On August 7, 2012, the Postal Regulatory Commission (PRC) approved the USPS™ 2012 Holiday Mobile Shopping Promotion, which is scheduled to run from November 7 to November 21, 2012, with registration beginning September 15. The holiday promotion is designed to spur mobile purchasing by putting mobile-optimized promotional offers, coupons and catalogs into customers’ hands in time for “Black Friday/Cyber Monday” shopping sprees.

 The Holiday Mobile Shopping Promotion will provide business mailers with an upfront 2 percent postage discount on Standard Mail® and First-Class Mail® letters, flats and cards (presort and automation) that include a mobile barcode or print/mobile technology that can be read or scanned by a mobile device. The technology must lead the recipient to a mobile-optimized shopping website that allows him or her to purchase an advertised product on the mobile device (the sale of services does not qualify).

 Mailers may also qualify for an additional 1 percent rebate on the postage of their qualifying mailings if a portion of their orders are fulfilled via Priority Mail® between November 9 and December 31, 2012. 

 The Holiday Mobile Shopping Promotion Program Requirements describe the rules in further detail and can be downloaded from RIBBS at: https://ribbs.usps.gov/index.cfm?page=mobilebarcode.

 Contact mobilebarcode@usps.gov with any further questions about this program.

 

Just Announced: USPS 2012 Holiday Mobile Shopping Promotion

On Wednesday June 27, 2012, the Postal Service sent a notice to the PRC requesting approval for a “Holiday Mobile Shopping Promotion” that they proposed to run from November 7, 2012 through November 21, 2012. The promotion will be available for First-Class and Standard Mail letters, flats, and cards (presort and automation) that include a mobile barcode – or other print/mobile technology – on or inside the mailpiece. The incentive is a two percent (2%) up-front discount on mail containing the mobile barcodes. Additionally, mailers may qualify for an extra one percent (1%) rebate if a portion of the orders stemming from the promotional mail pieces are fulfilled using Priority Mail between November 9, 2012 and December 31, 2012.

As with the upcoming Mobile Commerce and Personalization Promotion incentive, to be eligible for the 2% mobile barcode discount, customers must register on the USPS Business Customer Gateway at gateway.usps.com, and specify which permits and CRIDs will participate in the promotion. Mailers also need to identify a Mailing Payment Account to which the USPS may credit the one percent rebate – if they do what’s necessary to be eligible for that. Registration is planned to open around September 15, 2012 and must be completed at least 2 hours prior to the first mailing date. Other requirements include:

  • Eligible mailings must submit eDoc. Mailings that are prepared by an entity other than the mail owner must indicate the identity of the owner in the eDoc. The eDoc must also identify the mail owner and mail preparer in the “By/For” fields for all mailings, either by Customer Registration ID (CRID), Mailer ID (MID) or other account type that is assigned by USPS.
  • Mailings of automation letters or flats must have Intelligent Mailbarcodes. Mailpieces with POSTNET barcodes will not be eligible for the price reduction.
  • The promotion discount does not apply to single-piece First-Class Mail pieces including residual single-piece First-Class Mail pieces on a postage statement for Presorted and automation mailings.
  • Mailers must provide the USPS acceptance unit with an unaddressed sample of the mailpiece that contains a mobile barcode. Mailers must retain a sample of each mailpiece claiming a discount until January 15, 2013.
  • Participants must agree to participate in a survey conducted during or after the promotional period.
  • Commingled, co-mailed and combined mailings are allowed, but a separate postage statement is required for mailpieces with Mobile Barcodes.

Mailers participating in the promotion may receive an additional 1% rebate on the pre-discount postage for their qualifying mailings, if they send a certain number of Priority Mail packages with a unique trackable barcode (delivery confirmation barcode or Intelligent Mail Package barcode) between November 9, 2012 and December 31, 2012. In order to claim the rebate, mailers need to demonstrate that during the fulfillment period, the number of Priority Mail packages delivered to customers exceeded .05 percent of the total number of qualifying mailpieces sent during the promotion period.

More detailed information and requirements for the Holiday Mobile Commerce Promotion will be published in future Federal Register notices and Postal Bulletins. You may also access the USPS RIBBS web site dedicated to promotions and incentive programs.