Important Sites, Links, and Numbers to Note

Every once in a while it becomes necessary to stop, dig through emails and stacks of paper on your desk to find a phone number, email address or website to use to get help or research something. You may want to keep the following information easily within your reach:

  • For all the latest Intelligent Mail information and guides, visit the USPS RIBBS website at: www.ribbs.usps.gov. Click the “Intelligent Mail Services” tab on the left side of the page.
  • Find your local Business Mail Entry (BME) Manager:
    http://www.usps.com/ncsc/locators/find-bme.html
  • Find your local Mailpiece Design Analyst (MDA):
    http://pe.usps.com/mpdesign/mpdfr_mda_lookup.asp
  • Subscribe to the DMM Advisory: send an email, with “subscribe” in the subject line, to:
    dmmadvisory@usps.com
  • On-line Intelligent Mailbarcode encoder and decoder:
    http://ribbs.usps.gov/onecodesolution/Default.aspx.
  • Information on OneCode ACS®: ACS Department, 877-640-0724, acs@usps.gov
  • Information on OneCode Confirm® and theConfirm service in general: Confirm Customer Help Desk,800-238-3150, option 1 or visit:https://mailtracking.usps.com
  • PostalOne! Help Desk:1-800-522-9085
  • Questions about addressing and/or move update requirements: National Customer Support Center, 1-800-238-3150
  • Information on Mail.dat and Mail.XML, including how to get a User License Code: www.idealliance.org