We have a dedicated team of expert professionals who not only provide outstanding technical support, but we help keep you up to date. Staying abreast of the ever-changing rules and regulations, policies and procedures in the mailing and shipping industry is a daunting task at best. We hope you will find this blog filled with pertinent information you can use to run your business more efficiently and profitably. As always, we welcome your feedback and comments.

Tag: Move Update

NCOALINK vs. ACSTM – Which is Best?

Thursday, May 15 at 2 p.m. ET

This informative and eye opening presentation will compare the strengths and benefits of the two major Move Update products.   NCOALINK provides change-of-address (COA) information before your Mail is produced.  ACSTM provides COA information after you mail.  Which is better?  Join us and find out when we analyze the results of the two products from live mailings.  Understand the difference and learn how to keep your customer lists up to date with the Postal Service’s Move Update products.

Instructions for participating in the webinar appear below:

Attendee Information:  Pre-registration is required
U.S./Canada Attendee Dial-in: (888) 890-1547
Conference Passcode: 42990853

Attendee Direct URL:  https://usps.webex.com/usps/onstage/g.php?t=a&d=990215075

And now for something you’ve all been waiting for… or not.  A revised “Guide to Move Update”.

According to the USPS, “the Move Update standard is a means of reducing the number of mailpieces in a commercial mailing that require forwarding, returning, or treating as waste by periodically matching a mailer’s address records with change-of-address orders maintained by the Postal Service™.”

The new version of the Guide to Move Update is now postaed on the USPS RIBBS website and can be accessed by clicking on this link:  https://ribbs.usps.gov/index.cfm?page=moveupdate.

Some of the updates include the following new subsections:

  • Overview of the Change of Address Process
  • What is a PAF and Why is It Required?
  • Non-US Mailers and NCOALink
  • NCOALink MPE

The Quick Start Guide at the beginning of the Guide has also been reworked to emulate the DMM Quick Service Guide - and the Move Update Questions and Answers section was revised and clarified.

In February 2009, the USPS announced that the FASTforward method for move update processing would be “retired” as of June 30, 2012.  In February 2011, that June 2012 date was extended to October 1, 2012, and licensees were told they would continue to receive weekly data fulfillment through September 28, 2012.

On June 18, 2012, the USPS National Customer Support Center in Memphis, TN sent out a letter to all FASTforward licensees.  In the letter was information about the extension and the License Agreements.  Below is an extract from that letter:

“Current licensees will have their FASTforward License Agreement extended to September 30, 2012, per section 3.0 of the license, which states ‘The term of this shall be one (1) year, which shall begin on the date this agreement is executed by the Postal Service Contracting Officer, plus any extensions made pursuant to this Paragraph 3…’  Therefore, you will NOT be invoiced or charged for an annual renewal of your current FASTforward license.  Your current license will be extended to expire on September 30, 2012 at 11:59 a.m.  Be advised that any mailings processed under this license after the expiration date will not qualify for Move Update compliance.

The letter goes on to provide some information about FASTforward licensees switching to become NCOALink Mail Processing Equipment (MPE) Data User Licensees or using the NCOALink MPE WAN (Wide Area Network) method.

If you are a FASTforward licensee and have questions about the information in the letter – or you did not receive a copy of this letter – you can contact the USPS NCSC Licensing and Certification Department via email at ncoalink@usps.gov or by calling them at 1-800-589-5766.


At the recent MTAC meetings, the Postal Service announced they would be withdrawing the proposed changes to Move Update standards published in the July 12, 2011 Federal Register.

According to the formal announcement in a DMM Advisory issued yesterday, 8/29/11, the content of the proposed rule changes will be “significantly revised”.  Also announced was that, based on industry feedback, the Moved Left No Address and PO Box Closed, No Forwarding Order (MLNA/BCNO) portions will be completely removed.  

The Postal Service expects that an entirely new proposed rule will be issued in the future.

If you wish to subscribe to the DMM Advisory, send an e-mail to dmmadvisory@usps.com. Type “subscribe” in the subject line.